We provide fast and reliable delivery service for all pet products. Orders will be processed within 1-2 business days and shipped via standard service, typically taking 7-30 business days.

Express delivery options are also available at checkout for an additional fee, ensuring your pet essentials arrive sooner. Enjoy free shipping on orders over $488. If you have any questions about your order, please contact our customer service team for assistance.

If the conditions in our return policy have been met, the refund will be processed using the original payment method. You can return products purchased online by sending them back to us. Please contact customer service for the return shipping address. Please note that shipping costs will not be refunded unless the products are returned under your legal rights (for example, if the product is defective or does not match the order).

Products along with the original invoice must be returned within 7 days from the date of purchase. Products must be in the same condition as when purchased, with all tags/labels intact. If the conditions in our return policy have been met, the refund will be processed using the original payment method. You can return products purchased online by sending them back to us. Please contact customer service for the return shipping address. Please note that shipping costs will not be refunded unless the products are returned under your legal rights (for example, if the product is defective or does not match the order).